I-Car Gold Class Certified
The Gold Standard of Collision Center Certification
See What Our Customers Are Saying About Us
Farmington – Fayetteville
Not that anyone wants to have to find a collision center, but if you do, they are phenomenal. From the initial call to schedule an estimate, to picking up our car, everyone was very friendly, professional and extremely proactive with ensuring we knew exactly what to expect and when. The quality of the job was incredible and our car looked as good as the day we bought it, both inside and out!
They were very quick with my estimate and my hood would not latch after opening it, so one of their mechanics came out and worked on my hood latch so it latch and be safe to drive home. I dont think any other body shop would do that especially when I was just their for an estimate. I have not had my vehicle fixed there still waiting on insurance to figure out if they are going to total it out or not so I can not say if they do good work. I will say if there work is anything like there customer service they deserve 5 stars.
Initially, I went to three separate body shops for estimates to repair my 2018 Nissan Rogue. What impressed me most about Northwest Arkansas Collision Center was their friendliness and excellent customer service. Although they were not the cheapest of three estimates I received, I still used them because they were thorough with my repair estimate and they provided amazing customer service. Northwest Arkansas Collision Center stayed in constant communication during my repair work and I could not be more satisfied with my Rogue. It looks good as new. Would definitely use again!
I only had a minor ding in my bumper, but they honored the estimate, were very professional and finished it ahead of time. Highly recommended!
I don't know why anyone would ever go anywhere but here. The people are amazing and thier work is outstanding. I got my car back looking better than the day I bought it. They truly go above and beyond in every aspect.
Rogers – Bentonville
The service and care from the entire staff here was fantastic! I had deer-related incident that required a few days of repair and I was kept updated along the way. My car was even freshly detailed and smelled great when I got it back.I had State Farm insurance at the time, and NWA Collision Center was in their network to make things even easier. Would highly recommend, especially if you have the option directly through your insurance!
Absolutely THE BEST customer service and repair work. Unfortunately I’ve had several vehicles with body damage that needed repairs over the last 5 years. NWA collision center has offered excellent work every time. However, this last job they went above and beyond. Helping with insurance, rental car and accommodating my work schedule. I highly recommend both Farmington and Rogers location for any work needing done.
I guess the goal is to not have to visit a collision repair center, but life happens. And I can't say enough great things about the exceptional service and friendliness I received here. The staff was professional and courteous, the communication was excellent, and my car looks beyond amazing! Thank you so much NWA Collision! You're the best! Highly recommend!
Excellent customer service! They really make you feel welcome and were excellent on follow ups. Didn’t take long at all to get my car fixed either. Definitely recommend this place.
I have a 2016 Kia Optima and I had to have my bumper replaced. I dropped it off on Monday and got it back on Tuesday!!! Super fast turnaround. I was shocked. Super professional, Super fast and would totally do it again.