Recognitions

I-Car Gold Class Certified

The Gold Standard of Collision Center Certification

See What Our Customers Are Saying About Us

Farmington – Fayetteville

Kayley C. Avatar
Kayley C.
7/24/2020 - Google

Please don’t waste your time going anywhere else. Outstanding customer service; kept me up to date during the entire process. In addition to the repaired from hail damage, they detailed my so well, it seemed practically brand new. Quality!

Bo M. Avatar
Bo M.
7/17/2020 - Google

My experience was fantastic start to finish. Rental car on site, great text updates, finished on time. Vehicle was spotless inside and out when I got it back (a pleasant surprise). Would use them again for sure.

Amy Z. Avatar
Amy Z.
7/17/2020 - Google

My vehicle is always taken care of and repaired promptly. They even give it a mini detail which makes it look like new! I wouldn’t go elsewhere for work on any vehicle!

Sara M. Avatar
Sara M.
6/22/2020 - Google

I cannot say enough good things about this place! Everyone is so nice and professional. We have used them 3 times (twice on 1 car). Every time they have gone over the top with customer service. We brought a 2 cars in for hail damage and 1 had an 1/8 of a tank of gas when we dropped it off. When we picked it up, the tank was full! Their work is fantastic! NWA Collision is the best, by far!

Joe B. Avatar
Joe B.
6/18/2020 - Google

They were amazing. Super easy to work with. Vehicle was returned on time. They worked with my insurance and kept me informed through the whole process. Car accidents can be a super stressful time, but this place definitely knows what they are doing and made it very pleasant.

Rogers – Bentonville

Jonathan G. Avatar
Jonathan G.
6/03/2020 - Google

Friendly and knowledgeable staff that handle your repair. Kelsey, Karen, Dylan, and Zach treat you like a valued customer would want to be treated through the estimate write up, follow up calls, and delivery of the vehicle. Their quality of work is unmatched from the repair, premier paint shop, and finally precision detail job before you pick up, you can take your vehicle knowing it is as better than the day you bought it. Definitely would recommend this location!

Kellie M. Avatar
Kellie M.
3/27/2020 - Google

Karen, Kelsey, Justin and Don all were extremely professional and helpful. My car came back looking better than before!! Everything they promised, they delivered. Very happy with my experience

Lauren G. Avatar
Lauren G.
3/27/2020 - Google

I was a little confused about how the process would work since insurance was covering my repairs. Staff was extremely knowledgeable and walked me through the process. They had arranged a rental which was there for me when I dropped off my car. I was also able to leave the rental there with them when I picked up. Car was fully repaired in a timely fashion and clean when I picked it up! Very happy with the service!

Engie K. Avatar
Engie K.
3/20/2020 - Google

I am still speechless because of how amazing my service was here. I will never go to any other body shop if my vehicle gets damaged again. I treat my car like my baby, and so did NWA Collision haha! From the receptionist, to the techs, to the estimator, just everything, my entire experience was amazing. I just want to stop and thank this entire Collision Center because even those who only helped me for a little bit, STILL gave me the best customer service. Also i am a super busy person, i have two jobs and i go to school so i am all about time and i am always on the go, and the fact that even AFTER the work was done on my vehicle, i saw an issue with my car still, i went back and they were able to finish the job during my lunch! Literally in just a few minutes, i never had to wait! It was great! & the whole team is just amazing ! If you're looking at reviews to find out where to go, don't go anywhere else but here. If you want to be treated with great service and want to have your car well taken care of/looking good. This is the place to go. They even left me a sweet card and cleaned my vehicle for me after fixing it, and if you are always on the go like me, you KNOW your car is scary inside haha! One last thank you to the team at this location, i really do appreciate how much you guys went above and beyond for me and i noticed every small detail you guys did for me to make my service better. Hard to find places like that. Thank you from me and my car both haha!

Brian Y. Avatar
Brian Y.
3/16/2020 - Google

The second time I've used this shop. excellent work. Great people to work with. Will be my go to body shop. The painter is real good. But was told not to tell him...lol